Research Lab Store (“we,” “our,” or “us”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase through our website https://researchlabstore.com/.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our site.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order or contact us.
  • Account Information: Login credentials and order history if you create an account.
  • Technical Information: IP address, browser type, device information, and cookies for site functionality and analytics.
  • Communication Data: Any messages you send to us via email (sales@researchlabstore.com / support@researchlabstore.com) or phone (618-350-9304).

2. How We Use Your Information

Your information is used for:

  • Processing and fulfilling your orders.
  • Providing customer support and responding to inquiries.
  • Improving our website functionality, security, and user experience.
  • Sending order confirmations, shipping updates, or important service notices.
  • Marketing and promotional communications (only with your consent).
  • Complying with legal obligations and preventing fraud.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share data in limited circumstances:

  • Service Providers: Trusted third parties that assist with payment processing, shipping, and website management.
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to:

  • Remember your preferences.
  • Analyze site traffic and performance.
  • Enhance shopping experience.

You can control or disable cookies through your browser settings, but some features of the site may not work properly without them.

5. Data Security

We implement strict security measures to protect your information against unauthorized access, misuse, or disclosure. However, no data transmission over the internet is 100% secure, so we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have the right to:

  • Access and request a copy of your personal data.
  • Correct or update inaccurate information.
  • Request deletion of your data (subject to legal and contractual obligations).
  • Opt out of marketing communications at any time.

To exercise your rights, please contact us at support@researchlabstore.com.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

Research Lab Store does not knowingly collect personal information from children under the age of 18. If we become aware that we have collected such data, we will promptly delete it.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Effective Date.”

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: sales@researchlabstore.com | support@researchlabstore.com
Phone: (618) 350-9304
Website: https://researchlabstore.com/